Shipping policy

SHIPPING POLICY

Orders are shipped from Ukraine with a tracking number.

Processing Time

Processing time varies depending on the product and is shown on the relevant product page or in your order confirmation. Processing time is separate from the estimated delivery time.

Estimated Delivery Times

Delivery to the United States usually takes 10–14 business days.

Delivery within Europe usually takes 7–10 business days.

Delivery to Australia usually takes 14–20 business days.

Delivery times to other countries may vary depending on the destination, postal service, and customs processing.

Possible Delays

Due to the ongoing war in Ukraine and possible disruptions to international logistics, delivery may occasionally take 1–2 weeks longer than the estimated timeframes.

Delivery estimates are not guaranteed. Delays caused by customs inspections, postal services, weather conditions, holidays, incorrect delivery information, or other circumstances outside my control may also occur.

Tracking

A tracking number will be provided after your order has been shipped. Tracking information may take several days to update after the parcel is accepted by the postal service.

Customs Duties and Import Taxes

Buyers are responsible for any customs duties, import taxes, VAT, handling fees, or other charges applied by the destination country. I am not responsible for delays caused by customs processing.

Shipping Address

Please make sure that your shipping address is complete and correct before placing an order. If you notice an error, contact me as soon as possible at tarnav.studio@gmail.com. I cannot guarantee that an address can be changed after the order has been shipped.

Delayed or Missing Parcels

If your tracking information has not updated for an extended period or your parcel has not arrived within the expected timeframe, please contact me at tarnav.studio@gmail.com so I can help investigate the shipment.